The National September 11 Memorial & Museum serves as the primary tribute to the nearly 3,000 victims of the 2001 terrorist attacks, as well as the six lost in the 1993 bombing. The Memorial’s twin reflecting pools and manmade waterfalls rest as eerie footprints where the World Trade Center’s Twin Towers once stood. The 1-acre pools are enclosed in bronze panels on which the names of every victim are inscribed. The museum spans across 110,000 square feet and relays the narrative of the attacks through a series of multimedia displays, real-time recordings, authentic artifacts and an interactive table.

Recent visitors cited the overall atmosphere of the National September 11 Memorial & Museum as sobering but moving. “After 9/11 the whole city changed, the mentality changed,” says Shawn Harris, head concierge at the WestHouse Hotel New York. “What was knocked down, we rebuilt, and it’s a monument to our strength. It’s gorgeous inside even though a little somber.” Many travelers say they were impressed with the site as a whole, noting its respectful and informational displays.

The National September 11 Memorial & Museum is accessible via the Fulton Street subway stops, which are serviced by the A, C, J, Z, 2, 3, 4, or 5 lines. Admission to the memorial is free. Admission to the museum costs $24 for adults, $18 for college students, seniors and veterans, and $15 for kids ages 7 to 17. Family members of the victims of the 2001 and 1993 attacks, as well as 9/11 rescue and recovery workers, may enter for free. On Tuesdays, admission is free for all visitors between 5 and 8 p.m. The memorial welcomes visitors daily from 7:30 a.m. until 9 p.m.; the museum is open from 9 a.m. to 8 p.m. daily, with extended hours until 9 p.m. on Friday and Saturday. Last entry is two hours before closing. For up-to-date information, check out the official National September 11 Memorial & Museum website.